Cablevision Calls Me About My Complaint

I just got a call from Cablevision letting me know that they received my complaint email and are escalating my complaint to the Vice President of Cablevision. I had written yesterday about my disappointment with Cablevision’s recent promotion tactics. It seems that my complaint email (there is no phone number to call) which linked to my blog post complaining about the issue did not go unnoticed.

While I’m not going to let Cablevision off the hook until I see what they end up doing about these situations in the future, I will say that a phone call was appreciated and am hoping that what I was told was not just rhetoric, but actually an honest approach to fixing this type of behavior.

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